1. Acceptance of terms
By creating an account, accessing, or using the Wlkway platform (the “Service”) you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.
2. Definitions
- Wlkway, we, us, our — Wlkway, Inc. and its affiliates.
- Customer, you, your — the entity that contracts for the Service.
- End user — a salesperson, administrator, or other person authorized by the Customer to use the Service.
- Quote recipient — a homeowner or other consumer who receives a quote generated by an End user.
3. Account responsibilities
You are responsible for the security of your account credentials and for all activity that occurs under your account. You must notify us immediately at security@wlkway.com of any unauthorized use.
4. Subscription and payment
Subscriptions are billed in advance on a monthly or annual cadence in accordance with the plan you select. Fees are non-refundable except where required by law. We may change pricing for new billing periods on 30 days’ notice.
5. Intellectual property
You retain all rights to content and data you upload to the Service. Wlkway retains all rights, title, and interest in the Service software, branding, and documentation. Your subscription grants you a limited, non-exclusive, non-transferable right to use the Service for the duration of your subscription.
6. Acceptable use
You may not use the Service to:
- Send spam, deceptive, or fraudulent quotes.
- Reverse-engineer, decompile, or attempt to extract the source code of the Service.
- Resell or sublicense the Service to third parties without our written consent.
- Upload content that infringes the intellectual property or privacy rights of others.
7. Termination
You may cancel your subscription at any time from the billing portal. We may suspend or terminate your account for material breach of these Terms upon 14 days’ notice (or immediately for serious violations). On termination you may export your data for 30 days.
8. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law, Wlkway’s total liability under these Terms is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
10. Indemnification
You agree to indemnify and hold harmless Wlkway from any claims arising out of your use of the Service in violation of these Terms or applicable law.
11. Governing law
These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Stark County, Ohio.
12. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
13. Contact
Email legal@wlkway.com for any questions about these Terms.